Ballet Basics, due to the nature of the online store, does not offer any refunds. You are welcome to exchange, however this is subject to the following:
Hair Accessories: hairnets, grips and bun pins
Hosiery: all dance tights. Please ensure that you order the correct size as Ballet Basics does not accept exchanges for customers who have ordered the incorrect size.
Customers have 7 days from receipt to log the exchange
Items need to be unworn and in a resalable condition
Items must be in the original packaging with the labels attached
To return or exchange please contact us on firstname.lastname@example.org.